Privacy Policy
Effective date: 12 January 2026
1. Introduction
This Privacy Policy explains how Klarify processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
2. Data Controller
14b s. r. o.
Registered office: Na Briežkoch 14506/20, 831 02 Bratislava, Slovakia
Company ID (IČO): 47612801
Tax ID (DIČ): 2024020592
VAT ID (IČ DPH): SK2024020592
3. Personal Data We Process
We may process the following personal data:
- name or display name
- email address
- account and profile information
- expert plans, availability, and reviews
- payment and transaction metadata (processed by Stripe)
- communications and support messages
- IP address, device, browser, and log data
- cookies and analytics data
4. Purpose of Processing
Personal data is processed to:
- operate and maintain the Klarify platform
- process payments and payouts
- deliver expert services
- publish reviews where consented
- provide customer support
- ensure security and prevent fraud
- comply with legal obligations
5. Legal Basis
Processing is based on one or more of the following:
- performance of a contract
- legal obligations
- legitimate interests
- user consent (where required)
6. Data Sharing
We may share personal data with:
- Stripe (payment processing)
- hosting and infrastructure providers
- analytics providers
- public authorities where required by law
We do not sell personal data.
7. International Data Transfers
If personal data is transferred outside the EU/EEA, appropriate safeguards are applied in accordance with GDPR.
8. Data Retention
Personal data is retained only for as long as necessary to operate the platform and comply with legal obligations.
9. Your Rights
You have the right to access, correct, delete, restrict processing, request data portability, and withdraw consent.
Requests can be sent to: privacy@klarify.so
10. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
11. Cookies
Klarify uses cookies and similar technologies to:
- ensure core platform functionality
- analyze usage and performance
- improve user experience
Where required by law, cookie consent is requested. Cookies can be controlled through browser settings.
12. Changes
We may update this Privacy Policy from time to time. Updates will be published on this page.
13. Contact
Email: support@klarify.so