Privacy Policy

    Effective date: 12 January 2026

    1. Introduction

    This Privacy Policy explains how Klarify processes personal data in accordance with the EU General Data Protection Regulation (GDPR).

    2. Data Controller

    14b s. r. o.
    Registered office: Na Briežkoch 14506/20, 831 02 Bratislava, Slovakia
    Company ID (IČO): 47612801
    Tax ID (DIČ): 2024020592
    VAT ID (IČ DPH): SK2024020592

    3. Personal Data We Process

    We may process the following personal data:

    • name or display name
    • email address
    • account and profile information
    • expert plans, availability, and reviews
    • payment and transaction metadata (processed by Stripe)
    • communications and support messages
    • IP address, device, browser, and log data
    • cookies and analytics data

    4. Purpose of Processing

    Personal data is processed to:

    • operate and maintain the Klarify platform
    • process payments and payouts
    • deliver expert services
    • publish reviews where consented
    • provide customer support
    • ensure security and prevent fraud
    • comply with legal obligations

    5. Legal Basis

    Processing is based on one or more of the following:

    • performance of a contract
    • legal obligations
    • legitimate interests
    • user consent (where required)

    6. Data Sharing

    We may share personal data with:

    • Stripe (payment processing)
    • hosting and infrastructure providers
    • analytics providers
    • public authorities where required by law

    We do not sell personal data.

    7. International Data Transfers

    If personal data is transferred outside the EU/EEA, appropriate safeguards are applied in accordance with GDPR.

    8. Data Retention

    Personal data is retained only for as long as necessary to operate the platform and comply with legal obligations.

    9. Your Rights

    You have the right to access, correct, delete, restrict processing, request data portability, and withdraw consent.
    Requests can be sent to: privacy@klarify.so

    10. Security

    We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

    11. Cookies

    Klarify uses cookies and similar technologies to:

    • ensure core platform functionality
    • analyze usage and performance
    • improve user experience

    Where required by law, cookie consent is requested. Cookies can be controlled through browser settings.

    12. Changes

    We may update this Privacy Policy from time to time. Updates will be published on this page.

    13. Contact

    Email: support@klarify.so